Terms of Use


  1. Library Intelligence may modify or discontinue courses at any time.


Valid Registered Learners

  1. Valid registered learners are individuals who have registered for a course by either:
    1. Purchasing a course or courses online or
    2. Purchasing a valid subscription or
    3. Belonging to a team or organisation that has purchased a valid subscription on their behalf.
  2. Valid registered learners are solely responsible for maintaining the confidentiality of their Library Intelligence account and password, and agree to accept responsibility for all activities that occur under their account or password.
  3. All course content is only to be used by valid registered learners of that course.
  4. Valid registered learners cannot reproduce, distribute or share any course content or links to course content other than content which is publicly available to everyone.
  5. Valid registered learners have lifetime access to any course in which they have completed at least two lessons of that course.
  6. Valid registered learners are solely responsible for all service, telephony, data charges and/or other fees and costs associated with their access to and use of courses, as well as for obtaining and maintaining all telephone, computer hardware, and other equipment required for such access and use.
  7. Any unauthorised use by any means will be prosecuted to the fullest extent of the law.



  1. Subscriptions are available for purchase by individuals, teams or organisations, known collectively as subscribers.
  2. Subscriptions cost NZ$249 per person inclusive of GST.
  3. Subscribers are invoiced for their subscription. Payment is not made through the Library Intelligence website.
  4. The subscription period is for 12 months beginning the day payment is received (NZ time) and ending at 12 o’clock midnight on the same day (NZ time) the following year.
  5. At the beginning of each subscription period, subscribers nominate valid registered learners for that subscription period.
  6. Subscribers can only change their nominated valid registered learners at the beginning of the subscription period.
  7. Organisational subscribers can ask for a nominated valid registered learner to be removed from their subscription only if they are no longer employed by the subscribing organisation. In this situation a replacement valid registered learner can be added to the existing subscription.
  8. Subscriptions entitle nominated valid registered learners to all courses available at the time the subscription period begins.
  9. Subscribers may ask Library Intelligence for a summary of the courses undertaken by nominated valid registered learners.
  10. Subscribers are notified two months prior to their subscription period ending.
  11. Nominated valid registered learners are subject to the same terms and conditions as valid registered learners.



  1. Payments are processed through a secure server via PayPal. Personal and financial details are securely encrypted.
  2. Other than payment details, Library Intelligence does not receive any other financial information from PayPal.
  3. Access to course content is only made available to valid registered learners after payment has been received.
  4. No refunds will be given under any circumstances.


Certificate of Completion

  1. A Certificate of Completion is only awarded to valid registered learners who complete all the course activities and submit their completed activities to the course facilitator as instructed in each course.



Last Updated: 12 May 2015

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